Ideally yes. As we provide specialist classes that you can't get elsewhere under one roof, classes are extremely popular and we ask that you book your spaces and pay upfront online. This saves a lot of time on the reception desk as it can get very busy before classes. Choose from PAYG, a class pass or a membership to book in beforehand. You can do this on our website, but we highly recommend that you download our app to easily manage your account, payments and bookings.

Yes! Our classes run every day, although we do shut briefly over the Christmas and New Year period. We will also send out an email via the newsletter with any class changes and opening times.  Please note that extremely bad weather can possibly lead to the studio being closed, plus illness and injury can sometimes happen to instructors. We will do our very best to secure a high-quality cover instructor for any classes affected, but occasionally this can be difficult to do especially at the last minute. If a class has to be cancelled for any reason, we shall notify you immediately, rebook your class or credit your account and extend our apologies.

We unfortunately do not have a customer car park. However, there are many bays for paid parking outside the front of the studios on Lind Road which you can use to park with the RingGo Parking App (location 56310) during the daytime. Lind Road parking bays are free after 6.30pm Monday to Saturday, and free all day Sundays. There are also further places to park for free in the daytime which are outside of the controlled parking zone and all within walking distance, such as at the top of Thicket Road. You may also prefer to park in one of the multiple car parks in Sutton Town Centre and high street and walk over. Please allow enough time to find parking!

We have two mixed gender bathrooms, and one has shower facilities. These are private, lockable spaces which can be used for changing before or after classes. We sadly do not offer lockers, but you are able to hang coats in our reception area and bring bags into the studio but these must be stored in allocated shelving areas, and off the floor to avoid being a slip or trip hazard

We are open 7 days a week but have peak and off-peak times. During off-peak times, we are only open when a class on our timetable is running or you have pre-scheduled a private class or PT session. The studio will only be open for the instructor running the class and the front door and reception area will be closed. If you need to speak to us during our off-peak times, please contact us via phone, text, email or live chat. During peak times, our reception area is also open and you can walk-in to enquire and look around, speak to our reception team, set up a membership etc. Please check out our timetable to find out more about when our classes are running

Yes of course. We are open 7 days a week, however during off peak times our reception area is not open and there will not be a receptionist on hand to help answer questions. Therefore, we recommend coming in at the following times where a member of the reception team will be glad to help and show you around: Monday-Thursday: any time from 5pm to 8pm Friday: between 9am to 2pm Saturday-Sunday: 8.30am to 11am You can also contact us on the following methods to get quick answers to any questions: Studio Reception: 0208 915 0846*​ Studio Mobile: 07360 545 898 Email: info@hype-fitness.com Plus Live Chat on our website (no bots, but actual human beings to talk to) ​ *If our studio reception number is busy or if there is no one available, please stay on the line as the call will divert to the studio mobile number where one of the team will be on hand to help. You can also text our mobile number.

1. WATER! Please bring plenty in a large bottle as it is important to stay hydrated. 2. A towel. We can get very sweaty. 3. Warm clothing for after class. 4. Loads of energy ready for a fun-filled class!

HYPE Fitness is a woman-owned and led business, but we are not a women-only space. We always want to ensure that everyone feels safe in our inclusive space, so please feel free to talk to us as much as you feel comfortable to we can advise you on any accommodations we can make. For example, if you wish to remove any head covering due to religious reasons during a class, you are more than welcome to if you feel comfortable. The studios are a fairly private facility but we can also close blinds in Studio 1 so that the studio is not visible from the reception area for ultimate privacy.

Our studio address is 78-82 Lind Road, Sutton, SM1 4PL. We are walking distance to Sutton High Street, train station and are on several bus routes

If you're over 16yrs old, you can attend any of our adult classes. If you are between 12-16yrs old, you may be able to attend selected adult classes but only if you attend the class with another adult over the age of 16yrs who is your parent or guardian. Please check with us first before booking so we can advise you on the classes you can attend. ​ For kids classes, all classes are for ages 7yrs+ only due to insurance purposes.

Yes! We have several kids classes on our timetable. Some fall at the same time as adult classes so you can book in to your own session whilst your child is in a class. All our instructors who work with children are fully qualified and DBS checked. Some adult classes are suitable for children to participate in, so please check with us first and we'll advise what's best. We know childcare can sometimes be difficult, and we don't want it to be a barrier to your fitness. Therefore babies in buggies and children who can keep occupied with a book or game to the side of the studio or in the reception area are more than welcome. Children's safety and behaviour remain the parent's responsibility throughout the class and they must not disrupt the class for other members or behave in a way that is unsafe or detrimental to themselves, staff or other members otherwise they may not be permitted to continue attending in future.

You can book two ways: On our website here Download our free app and book there If you are booking a class for a child, you have two options: Create a family account. You must set yourself up as the main account holder if you are the child's parent or legal guardian, and you can then add you child to your account. This is ideal if you have several children you want to book in, or if you want to also attend classes. Read more about how to create a family account here You can also just create an account under your child's name as the main account holder and not use a family account. Please note that you must use your child's name but enter your details under emergency contact information, You must also enter your child's full date of birth on the account, and not yours. This is because there are age restrictions (pre-requisites) on children's classes on our booking system. If you enter your date of birth as the parent or legal guardian under a child's name, then the system will not allow you to book into children's classes until you change to the child's date of birth. We recommend always setting up a family account as it is a simpler system with more flexibility.

We offer a 12hr cancellation policy for all classes, and this is within our T&Cs plus reminded in booking confirmation and reminder emails. Therefore if you cancel late or not turn up, you may either lose your PAYG or pass credit, or be charged a no-show fee if you have a membership. HYPE Fitness reserves the right to refuse entry to any members who turn up late to class and miss the warm-up. This is for your Health & Safety, to respect other members who have arrived on time and therefore not disrupt the flow of the class. You are not able to conduct your own warm up separate to the class, and we will not repeat the warm up again for one late individual as this is not fair to others who were there on time. Arriving early for class is reminded in booking confirmation and reminder emails to ensure you are aware, and this policy is in our T&Cs which you accept and agree to in your booking account set up. The decision as to whether to allow you to enter a class late is solely down to the individual instructor, as their class structure will vary and warm up length may be longer/shorter than others. Out of courtesy, we strongly recommend that you call us at the studios if you are running late (e.g. your train is delayed and it is beyond your control). We will then advise whether you can still join in depending on your estimated arrival time, and we can let the instructor know that you are on your way so they can do their best to still allow you in without disrupting the other class participants (e.g. extending and slowing down the warm up so you can still join in when you arrive).